Privacy Policy

HOA Privacy Policy

At Fontana Infinity Owners Association (FIOA), we are committed to safeguarding the privacy of our residents and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website, you consent to the practices described in this policy.


Information We Collect:

Personal Information: When you register as a resident or use our website, we may collect personal information such as your name, email address, phone number, and address for communication and identification purposes.

Usage Data: We collect non-identifiable information about your interactions with our website, including your IP address, browser type, and pages visited. This data helps us analyze and enhance the user experience.


How We Use Your Information:

Resident Communication: We may use your personal information to communicate with you regarding community news, updates, events, or important announcements.

Website Improvement: Usage data helps us improve our website's functionality, content, and user experience.


Disclosure of Information:

We will not sell, trade, or share your personal information with third parties without your consent. However, we may share information with trusted contractors and service providers to support our community's services and maintenance.


Your Choices:

You have the right to update or correct your personal information at any time. You can also choose to unsubscribe from our communications. To do so, please contact us through the information provided in the "Contact Us" section of our website.


Data Security:

We are committed to protecting your information from unauthorized access or disclosure. We implement security measures, including encryption and restricted access, to safeguard your data.


Cookies and Tracking Technologies:

Our website may use cookies and similar technologies to enhance your user experience. You can manage your cookie preferences in your browser settings.


Your Rights:

As a resident and user of our website, you have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you. We will provide you with a copy of this information within a reasonable time frame.

Rectification: If you believe that the personal information, we hold about you is inaccurate or incomplete, you have the right to request corrections or updates to your information.

Erasure: In some circumstances, you have the right to request the deletion of your personal information. However, we may retain some information if required by law or for legitimate business purposes.

Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

Restriction of Processing: You can request the restriction of processing your personal information in certain situations. This means that we will temporarily stop using your data but will retain it.

Objection: You have the right to object to the processing of your personal information, including direct marketing, at any time.

Withdraw Consent: If you provided consent for a specific purpose, you have the right to withdraw that consent at any time, and we will stop processing your data for that purpose.


Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.


Children's Privacy:

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child, please contact us, and we will promptly take appropriate steps to delete such information.


Changes to Your Information:

It is essential to keep your personal information accurate and up-to-date. If you believe that the information we hold about you is incorrect or incomplete, please contact us, and we will make the necessary updates.


Complaints:

If you have concerns about the way we handle your personal information, please contact us, and we will do our best to address your concerns. If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate data protection authority.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any revisions will be posted on this page, and we encourage you to review this policy periodically.


Contact Us:

If you have questions or concerns about our privacy policy or data practices, please contact us using the information provided in our "Contact Us" section.


By using our website, you consent to the terms of this Privacy Policy.
Last Updated: 1st Jan, 2024